Client Stories

Client Stories

A Church Looking for a Loan Gets a Trusted Financial Partner

A Church Looking for a Loan Gets a Trusted Financial Partner

Pastor Jeff Centers needed funding for a permanent home where his congregants could worship. He didn't think any banker could understand what it's like to take on that mission. Enter a fellow man of the cloth - and Pinnacle banker - who knew exactly what he needed.


“I can’t say it enough. The people are super responsive, always pleasant to deal with and make us feel like we’re their most important client. Any need I’ve come up with, they’ve had a plan and a way to meet it. I can always get them on the phone immediately, and they’re looking to help. Pinnacle is the perfect bank partner.”

Bartley Burnette

Jack Ward & Sons Plumbing in Nashville, TN


The Banker and the Country Star: Jake Owen’s Unexpected Lifelong Friendship

Becky McIllwain isn’t a music producer, she’s a banker. That didn't stop her from helping change Jake Owen’s life.


“Keely kept us on track and made sure all our i’s were dotted and t’s were crossed. If it hadn’t been for her, I’m not sure we would have seen it through. She was willing to go to bat for us when other banks wouldn’t.”

Stephen Apking

Hexagon Brewing in Knoxville, TN


Last Wishes and a Lifelong Relationship

Lakeshia Grippon was shocked when a client revealed he had weeks to live. And the relationship that developed afterward surprised everyone.


“Jimmy is an aggressive problem solver who works hard to meet needs. I am always confident that if there is a solution, he will find it.”

David Bowers, Jr.

Chattanooga, TN


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