Client Stories

Client Stories

United Propane Gas

United Propane Gas

The Small brothers knew where they wanted to take their company, but couldn't find a bank that understood the business. No one bothered to get to know them, and bureaucracy stood in place of partnership. That changed when they traded the big, national firms for the feel of a hometown bank.


“Having worked with numerous lenders over the past 35 years, William has been (and continues to be) one of our favorite bankers. Always steps ahead of us and a pleasure to know and work with him.”

Frank Hinman

Winston-Salem, NC


Church Childcare

When Church Child Care wanted to serve more kids and create more jobs, they turned to Pinnacle for help. Now they finally have a second building – directly across the street from the first – that will allow them to take in more children and give them more places to play with a full gym and recreation spaces.


“Arlen is reliable and trustworthy and puts his clients first.”

Dr. Chad Curry

Murfreesboro, TN


“We moved our accounts from a large national bank to Pinnacle. It has been the best banking experience of my career. I have had the same wonderful relationship manager the whole time I have done business with Pinnacle, and when I go into the branch, the same people are always there and greet me by name.”

Warren Melamed DDS, President

Oral Health Management/Embassy Dental


“Pinnacle Bank employees ALWAYS greet me with a smile and can't wait to help me with whatever I need. Enthusiasm, patience, good listening skills and a 'can-do' attitude seem so rare these days, except at Pinnacle.”

Karin Waterman


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