Client Stories

Client Stories

Partnership Builds Success in the Construction Industry

When other banks showed no interest in helping, Rachelle Reigard's partner at Pinnacle went the extra mile to learn what she needed and earn her trust.


“I LOVE working with Pinnacle. You have some cultural magic going on there that is simply not found in most financial institutions.”

Gregory Terrill

Roanoke, VA


Knowing Our Clients Means Knowing When to Help

After an injury, a Pinnacle client needed a helping hand to keep her business running. Clarissa Pryor went the extra mile to do the right thing.


“Personalized attention to detail in all facets of banking matters. Human touch is priceless.”

Ed Flemmons

Pool Contractors Supply, Inc. in Memphis, TN


A Church Looking for a Loan Gets a Trusted Financial Partner

A Church Looking for a Loan Gets a Trusted Financial Partner

Pastor Jeff Centers needed funding for a permanent home where his congregants could worship. He didn't think any banker could understand what it's like to take on that mission. Enter a fellow man of the cloth - and Pinnacle banker - who knew exactly what he needed.


“Before I was ever anything, I didn’t know anyone, I didn’t have anything. And [Becky] treated me like a rock star then. I’ve always been very appreciative of that ... It’s about people taking care of people, and that’s what they do there very well.”

Jake Owen

Nashville, TN