Client Stories

Client Stories

The Power of Homeownership

A nonprofit partner helping more Memphis families live with dignity.

“Pinnacle is always there for me and my company. As a former banker, I appreciate the high touch professional relationship we have. ”

Glenn Macbeth

Gateway Title Services, LLC

Homegrown, Minority-owned Company Grows Into National Success

Homegrown, Minority-owned Company Grows Into National Success

What started as a small, minority-owned toner cartridge company in Brentwood, TN, has grown into a nationwide provider of procurement solutions to help companies manage their “indirect spend.” Guy Brown, LLC is a Pinnacle client and a major business success story.

“We were a client of one of the largest banks in America for over 15 years. Despite significantly growing our business with them over that time period, it became clear that we couldn’t have been a less meaningful customer for them. I polled my local entrepreneur's network for recommendations and ended up moving everything over to Pinnacle. This was one of the top three business decisions I have ever made. As the owner of multiple businesses, I have put them through the ringer on everything (business banking, personal and commercial real estate, lock box, all of my personal finances, financial advisory services, lines of credit, corporate 401k transfer, etc.) and cannot imagine how any bank could perform better on any front. I went from struggling with a nameless, faceless, uninterested bank to having the dream team of Caroline, Kent, Craig and Monica at the ready whenever I need them. I can't believe that banking this good exists. ”

Mark O'Brien

Newfangled in Chapel Hill, NC

A New Bank Brings a New Approach

A growing company needed a stronger bond with a partner who would advise and support them.

“What I love so much about Pinnacle, and Amy in particular, is that there’s this sense of personalization. I’ve always felt this-- it’s almost like a family with Pinnacle and with Amy. She really just connects with me on a deeper level. It’s about building that connection and forming a bond with someone so that there is that trust.”

Kristin Cavallari

Uncommon James in Nashville, TN

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