Client Stories

Client Stories

“Pinnacle Bank employees ALWAYS greet me with a smile and can't wait to help me with whatever I need. Enthusiasm, patience, good listening skills and a 'can-do' attitude seem so rare these days, except at Pinnacle.”

Karin Waterman

Happy Employees, Healthy Company

“We focus on our people. And it's really nice to have a vendor, such as Pinnacle, that they do the same. It's not normal to call and have such a great relationship with one of your benefit vendors. I've been doing this for over 30 years. I've dealt with hundreds of vendors. And Pinnacle is just different.”


“Right off the bat I noticed the difference from where we were banking previous. I was able to remove the financial expertise from my desk and allow you all to help mentor me through all this. Pinnacle didn’t lose confidence and hope in me.”

Andrew Arbogast, Founder and CEO of Arbo's Cheese Dip

Partnership Profile Arbo's Cheese Dip

When Andrew Arbogast was deployed to Afghanistan with the U.S. Army, his team found fellowship in food—especially his dad’s special cheese dip, shipped from back home.


“It’s been wonderful. To all the Pinnacle team members, I can’t thank you enough for your responsiveness, the compassion. … You really feel the attention in those relationships.”

Kathy Chumas, Head of School at The Diener School in Bethesda, MD

Partnership Profile The Diener School

The Diener School in Maryland serves children with learning differences, focused on the child with a multisensory program for kids to learn in ways that make sense for them.


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