Client Stories

Client Stories

Jack Ward & Sons Plumbing

Jack Ward & Sons Plumbing

Jack Ward & Sons Plumbing had the same banking partner for 50 years. So what made them uproot their finances and move to Pinnacle? The connections, both personal and business, were unbeatable - and they paid off almost immediately.


“I can’t say it enough. The people are super responsive, always pleasant to deal with and make us feel like we’re their most important client. Any need I’ve come up with, they’ve had a plan and a way to meet it. I can always get them on the phone immediately, and they’re looking to help. Pinnacle is the perfect bank partner.”

Bartley Burnette

Jack Ward & Sons Plumbing in Nashville, TN


Brewing Success Through a Challenging Startup

A brewery can be tricky to get off the ground without the right financial partner. That's why the founder of Hexagon Brewing went with Pinnacle. He chose a financial advisor who knew the business and knew how to get around the roadblocks.


“Keely kept us on track and made sure all our i’s were dotted and t’s were crossed. If it hadn’t been for her, I’m not sure we would have seen it through. She was willing to go to bat for us when other banks wouldn’t.”

Stephen Apking

Hexagon Brewing in Knoxville, TN


United Propane Gas

United Propane Gas

The Small brothers knew where they wanted to take their company, but couldn't find a bank that understood the business. No one bothered to get to know them, and bureaucracy stood in place of partnership. That changed when they traded the big, national firms for the feel of a hometown bank.


“Jimmy is an aggressive problem solver who works hard to meet needs. I am always confident that if there is a solution, he will find it.”

David Bowers, Jr.

Chattanooga, TN