Client Stories

Client Stories

Knowing Our Clients Means Knowing When to Help

After an injury, a Pinnacle client needed a helping hand to keep her business running. Clarissa Pryor went the extra mile to do the right thing.


“Personalized attention to detail in all facets of banking matters. Human touch is priceless.”

Ed Flemmons

Pool Contractors Supply, Inc. in Memphis, TN


A Church Looking for a Loan Gets a Trusted Financial Partner

A Church Looking for a Loan Gets a Trusted Financial Partner

Pastor Jeff Centers needed funding for a permanent home where his congregants could worship. He didn't think any banker could understand what it's like to take on that mission. Enter a fellow man of the cloth - and Pinnacle banker - who knew exactly what he needed.


“Before I was ever anything, I didn’t know anyone, I didn’t have anything. And [Becky] treated me like a rock star then. I’ve always been very appreciative of that ... It’s about people taking care of people, and that’s what they do there very well.”

Jake Owen

Nashville, TN


The Banker and the Country Star: Jake Owen’s Unexpected Lifelong Friendship

Becky McIllwain isn’t a music producer, she’s a banker. That didn't stop her from helping change Jake Owen’s life.


“Glynn is an absolute pleasure to work with and his understanding of my various business endeavors and financial needs has been a vital element of our success. I count myself very fortunate to have had such a long term relationship with someone such as Glynn and look forward to many years to come.”

James D. Lackie

Memphis, TN