Online and Mobile Banking
Access your accounts securely anytime, anywhere
At Pinnacle, distinctive service means providing our clients with convenient ways to manage their money. Whether you are at home, at work or on the go, we can help you get the access you need. With our digital services you can:
- Manage your Pinnacle accounts. Check your account balance, search transactions or transfer funds between your accounts online, from your phone or on a tablet.
- See your full financial picture. Set up external accounts such as investments, credit cards or student loans. Budget and set goals using Personal Financial Manager - PFM.
- Deposit checks from our iPhone, Android or iPad App.
- Make paymentsto anyone – businesses or individuals. Get bills electronically, make same-day payments or pay other people using just their email address.
- Set up custom alerts for everything from account balances to debit card transactions.
- View your statements electronically and up to 24 months of history on your accounts. Our online security means your statement is protected by your online banking login.
Services that go beyond online and mobile banking
Protect Yourself from Cyber Criminals. Pinnacle has teamed with IBM to offer Trusteer Rapport—a service delivers an extra layer of protection so cyber criminals can’t access your login information. Learn more at www.pnfp.com/trusteer.
Manage your debit card. CardValet™ offers real-time control over your debit card from your smartphone. Turn it off if you’ve misplaced it, set spending limits or get alerts when the card is used. Learn more at www.pnfp.com/cardvalet or search CardValet™ in your app store.
Mobile PFM. If you already use PFM in our online banking system, you can download the MoneyMobile App from Money Desktop and sync all your budgets, transactions and goals to your mobile or tablet device.
At Pinnacle, we see convenience as an integral part of distinctive service. We are committed to offering efficient, effective and secure ways of delivering your financial information. Below are just a few ways we make your life more convenient.
Real-time. Any time. Your financial records are up-to-date 24 hours a day, seven days a week. Check balances, review account activity and see pending transactions from anywhere.
Manage your bills. Not only can you pay virtually any business or individual with our free online bill pay services – but you can also view history, set up auto payments and receive email reminders when a bill is due. We also offer same-day or overnight payment capabilities for a nominal fee. Read answers to frequently asked questions about expedited payments here.
Pay other people. With Popmoney, you can easily pay individuals using only their email address or mobile phone number for a small fee. Read answers to frequently asked questions about Popmoney here.
View history. We offer a full 24 months of history on all your accounts. You can research transactions and produce reports based on criteria such as check number, date or amount.
View and print check images. You'll see the front and back of your cleared checks online.
Transfer funds. Set up a one-time transfer or have it happen every week – it's up to you.
Stay alert. Track your account balances and transactions with a variety of email alerts. Need to know if your balance is low, when a large check has cleared or if your pay has been deposited? We'll send you an email.
Go paperless. Sign up for eStatements on all your accounts. We'll send you an email when your statement is available.
Pinnacle recommends that you use the latest 128-bit encrypted browsers for increased security:
Access your accounts anytime, anywhere with Pinnacle’s free and secure mobile banking services.
Manage your finances. Check your current account balance and search recent transactions by date, amount or check number. Easily transfer cash between your accounts.
Pay your bills. Make payments and view recent scheduled payments with online BillPay for mobile devices.
Deposit your checks. Remit check deposits quickly and easily to post to your account using the mobile check deposit feature in the iPhone and Android apps.
We also have a custom iPad application that allow you much of the same functionality you get in online banking in an app built specifically for the iPad, making your experience more user-friendly on your tablet.
Still have questions? View our FAQ.
NOTE: Pinnacle offers mobile banking as a free service. Your wireless provider may charge for data usage. Please consult with your provider to determine what these charges will be. The "Enroll Now" and "Demo" buttons below are for Pinnacle's online banking service, not for mobile banking.
Our free BillPay services allow you to schedule one-time, occasional or recurring payments. With our service you can:
Pay virtually any bill – from your cable to the guy who mows your lawn – in one easy, secure location.
Never be late again. Enter the date your bill is due and we'll make sure it gets there on time. We'll debit your account on the due date. You can even set up bill reminders and payment confirmations that are emailed to you.
Expedite payments. When needed, you can also make same-day payments or send overnight checks for a nominal fee to ensure bills are paid on time.
Pay other people. In the "Popmoney" tab, you can pay individuals using only their email address or mobile phone number for a small fee.
Go paperless. Sign up for e-Bills on many services – such as Comcast Cable – so you can receive the bill directly in online banking.
Personal Financial Manager (PFM)
With PFM, you can track all of your accounts--savings, checking, mortgage, investments and even those outside of Pinnacle--in one place. We even offer a MoneyMobile app so you can see everything from your phone or tablet.
PFM is fully integrated into Pinnacle's Online Banking, so you know your information is secure.
It's easy to enroll--just log into Online Banking, click the "PFM" tab and follow the steps to get started. If you are not an online banking user, you can find a demo and enrollment instructions below.
To begin using the MoneyMobile capabilities, download the MoneyMobile app from the iTunes App Store or Google Play store. The app will prompt you to get an activation code within PFM. Simply click the setting icon, go to the Mobile Devices tab and generate an access code.
From account information to personal data, the internet has become a key place for criminals to get information. The good news is there are simple ways you can safeguard your online accounts and personal computers. See our online library of resources on how to protect yourself from fraud. Pinnacle's online banking program carries several levels of security.
Secure connection. Your data is scrambled as it travels from our computer to your computer. All online banking pages use the highest standard of Secure Socket Layer (SSL) encryption available to prevent thieves from accessing your banking data.
Password protected. The importance of picking a good, secure password can't be emphasized enough. The objective when creating a password is to make it as difficult as possible for anyone to make an educated guess about what you have selected. Here are some tips for creating a strong password:
- Make it lengthy. Each character you add increases the protection.
- Combine letters, numbers and symbols. The greater variety of characters you have, the harder it is to guess.
- Avoid sequences or repeated characters. 12345678, 222222, abcdefg, or adjacent letters on your keyboard.
- To test the strength of your password, check out Microsoft's Password Checker.
Security questions. We'll recognize the computers you use frequently. If we don't recognize the computer trying to access your accounts – say you've logged in from work or removed cookies from your existing web browser – we'll require a correct answer to your challenge questions before allowing access.
Advance features. Finally, the online banking site is protected by the most advanced firewalls and monitoring tools available on the market today. All of these features make online banking secure and safe.
Added security with Trusteer
We have teamed up with IBM to offer Trusteer Rapport—a leading provider of online fraud protection software. Trusteer Rapport "hardens" your browser and delivers an extra layer of security while you are signed into our site so cyber criminals can't read the pieces of information you type when you log in. Click here to download.
What can you do to protect yourself online? See our online library of resources on how to protect yourself from fraud.