Online and Mobile Banking
Text. Web. App.
Our online and mobile banking services provide secure, convenient access to your account information from anywhere. Text us from the store to get your account balance. Pay a bill from Hawaii with our iPad App. Deposit a check from home with your Android.
Click on the tabs above to learn more about online and mobile banking services with Pinnacle.
At Pinnacle, we see convenience as an integral part of distinctive service. We are committed to offering efficient, effective and secure ways of delivering your financial information. Below are just a few ways we make your life more convenient.
Real-time. Any time. Your financial records are up-to-date 24 hours a day, seven days a week. Check balances, review account activity and see pending transactions from anywhere.
Manage your bills. Not only can you pay virtually any business or individual with our free online bill pay services – but you can also view history, set up auto payments and receive email reminders when a bill is due. We also offer same-day or overnight payment capabilities for a nominal fee. Read answers to frequently asked questions about expedited payments here.
Pay other people. With Popmoney, you can easily pay individuals using only their email address or mobile phone number for a small fee. Read answers to frequently asked questions about Popmoney here.
View history. We offer a full 24 months of history on all your accounts. You can research transactions and produce reports based on criteria such as check number, date or amount.
View and print check images. You'll see the front and back of your cleared checks online.
Transfer funds. Set up a one-time transfer or have it happen every week – it's up to you.
Stay alert. Track your account balances and transactions with a variety of email alerts. Need to know if your balance is low, when a large check has cleared or if your pay has been deposited? We'll send you an email.
Go paperless. Sign up for eStatements on all your accounts. We'll send you an email when your statement is available.
Pinnacle recommends that you use the latest 128-bit encrypted browsers for increased security:
Access your accounts anytime, anywhere with Pinnacle’s free and secure mobile banking services.
Manage your finances. Check your current account balance and search recent transactions by date, amount or check number. Easily transfer cash between your accounts.
Pay your bills. Make payments and view recent scheduled payments with online BillPay for mobile devices.
Deposit your checks. Remit check deposits quickly and easily to post to your account using the mobile check deposit feature in the iPhone and Android apps.
We also have a custom iPad application that allow you much of the same functionality you get in online banking in an app built specifically for the iPad, making your experience more user-friendly on your tablet.
Start Using Mobile Banking
Login to online banking and follow these basic instructions to get started today:
- Login to Pinnacle’s online banking and select the “User Services” tab. Click the “Mobile Enrollment” link and follow the easy step-by-step instructions to authorize your mobile device. You can authorize three devices on each account. Note: authorization instructions will appear in a pop-up window. Follow your on-screen prompts to temporarily allow pop-ups to proceed.
- Android users can click here to download the Android app from Google Play. You will have to authorize your device again when using the app for the first time.
- Apple iPhone users can click here or visit the Apple iTunes App Store to download the iPhone app. You will have to authorize your device again when using the app for the first time.
Also available in the “mobile enrollment” link is access to our iPad app. Simply click the iPad button, provide your email address and you will receive an activation code to use when you download the Pinnacle app from the Apple store.
How to activate mobile deposit
Mobile deposit is available within the mobile banking apps for iPhone and Android devices. Call your financial advisor or our Client Service Center at 1-800-264-3613 to activate. To participate in mobile deposit, you must be a Pinnacle client for at least 90 days and use one of our new mobile deposit eligible accounts.
NOTE: Pinnacle offers mobile banking as a free service. Your wireless provider may charge for data usage. Please consult with your provider to determine what these charges will be. The "Enroll Now" and "Demo" buttons below are for Pinnacle's online banking service, not for mobile banking.
Our free BillPay services allow you to schedule one-time, occasional or recurring payments. With our service you can:
Pay virtually any bill – from your cable to the guy who mows your lawn – in one easy, secure location.
Never be late again. Enter the date your bill is due and we'll make sure it gets there on time. We'll debit your account on the due date. You can even set up bill reminders and payment confirmations that are emailed to you.
Expedite payments. When needed, you can also make same-day payments or send overnight checks for a nominal fee to ensure bills are paid on time.
Pay other people. In the "Popmoney" tab, you can pay individuals using only their email address or mobile phone number for a small fee.
Go paperless. Sign up for e-Bills on many services – such as Comcast Cable – so you can receive the bill directly in online banking.
From account information to personal data, the internet has become a key place for criminals to get information. The good news is there are simple ways you can safeguard your online accounts and personal computers. See our online library of resources on how to protect yourself from fraud. Pinnacle's online banking program carries several levels of security.
Secure connection. Your data is scrambled as it travels from our computer to your computer. All online banking pages use the highest standard of Secure Socket Layer (SSL) encryption available to prevent thieves from accessing your banking data.
Password protected. The importance of picking a good, secure password can't be emphasized enough. The objective when creating a password is to make it as difficult as possible for anyone to make an educated guess about what you have selected. Here are some tips for creating a strong password:
- Make it lengthy. Each character you add increases the protection.
- Combine letters, numbers and symbols. The greater variety of characters you have, the harder it is to guess.
- Avoid sequences or repeated characters. 12345678, 222222, abcdefg, or adjacent letters on your keyboard.
- To test the strength of your password, check out Microsoft's Password Checker.
Security questions. We'll recognize the computers you use frequently. If we don't recognize the computer trying to access your accounts – say you've logged in from work or removed cookies from your existing web browser – we'll require a correct answer to your challenge questions before allowing access.
Advance features. Finally, the online banking site is protected by the most advanced firewalls and monitoring tools available on the market today. All of these features make online banking secure and safe.
What can you do to protect yourself online? See our online library of resources on how to protect yourself from fraud.