One of the things you'll notice very quickly at Pinnacle is that we've worked hard to create a culture where client service really means something. For us, it's more than smiling and being friendly when you walk in. Below are just a few ways we have gotten rid of the irritants people tell us they experience at other institutions.
Experienced professionals. We recruit and retain proven talent. Our advisors average more than 20 years of experience. This ensures we are not turning our clients over to trainees.
No arbitrary cut-off times for deposits. No more rushing to the bank to get your deposit in by 2 p.m. You can make a deposit any time our offices are open and have the funds posted to your account the same day.
Real people answering the phones. You won't get the never-ending "press 1 now" options from an automated system when you call our offices. Our associates answer the phones and are always ready to help.
Active and proactive. We can't promise we'll never make a mistake. We do promise to be vigilant about finding, reporting and fixing problems.
Extraordinary convenience. We offer a state-of-the-art online banking system. On many accounts we offer free use of virtually any ATM in the U.S. These are just a few ways we make your life easier.
For more information on the Pinnacle difference, check out our About Us section.