Fraud and Security

How Pinnacle Protects You

What is Trusteer Rapport?
We have teamed up with IBM to offer Trusteer Rapport—a leading provider of online fraud protection software. Trusteer Rapport "hardens" your browser and delivers an extra layer of security while you are signed into our site so cyber criminals can't read the pieces of information you type when you log in.
What Additional Security Features Does Pinnacle Provide?
Beyond the security of all Pinnacle systems and technologies, there are some very simple ways that Pinnacle clients can monitor their accounts to be sure they are free of fraud.
How Secure are My Accounts?
Pinnacle places the highest importance on protecting our clients’ funds and information. Read this for information on how we accomplish that.

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FBI Tips to Better Protect You from Cyber Crime
Almost daily Pinnacle’s team of financial advisors hear from clients that their email accounts have been compromised and contacts and other information have been stolen. We recently hosted a workshop in partnership with the FBI to help educate our clients on ways they can better protect themselves from cyber criminals. Along with FBI Supervisory Special Agent Scott Augenbaum of the Memphis Cyber Crime Investigations Team we gave the following tips to help both consumers and small business owners better protect themselves from cyber criminals.
Is Cybersecurity A Top Priority?
The federal government is making cybersecurity a top priority and even launched a website, Onguard Online (www.onguardonline.gov), to provide practical tips to help keep you safe online. The website calls for public-private partnerships to keep the nation secure from cyber threats, but it also recognizes the role individuals play to protect themselves online. Cyber thieves use many ploys while people are at home or at work.
Don't be an Easy Target for Online Criminals
Unfortunately, cyber crime happens all too often, but you can help prevent it from occurring in the future. Here are nine ways that you can protect yourself and your business from malicious online criminals.

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Business Email Compromise: A Big Problem
“Business Email Compromise” (or BEC), is becoming an all too common scam executed by cyber thieves. Criminals work to understand and monitor your business processes, request forms, and partners involved over a period of days or weeks, then they generate a highly targeted attack designed to fool you into thinking you are working with a legitimate business partner. Often times these types of scams result in a significant financial loss to the business.
Protect Yourself from a Data Breach
In today’s environment chances are good that your card information could be compromised in the future. Here’s what to do if you’re a consumer, a merchant or another type of small business to protect yourself from a security breach.
Don’t Wait to Update
Microsoft is no longer supporting its Windows XP operating system. Computers that run XP will be vulnerable to viruses, malware and other security threats. Learn more about the importance of updating your computer's software.

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Read this for steps you should take immediately.

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

Depending on the services you want, you should be able to discover an option that fits your needs and your budget.

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Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

An additional layer of protection for your computer that works alongside anti-virus and firewall to safeguard your sensitive information.