Fraud and Security Fraud and Security

How Pinnacle Protects You

What is Trusteer Rapport?

We have teamed up with IBM to offer Trusteer Rapport—a leading provider of online fraud protection software. Trusteer Rapport "hardens" your browser and delivers an extra layer of security while you are signed into our site so cyber criminals can't read the pieces of information you type when you log in.

How Secure are My Accounts?

Pinnacle places the highest importance on protecting our clients’ funds and information. Read this for information on how we accomplish that.

Does Pinnacle Share My Personal Information?

Financial services firms like Pinnacle choose how to share clients’ personal information, but federal law gives consumers the right to limit some of how your information is shared. Read about your rights here.

Secure Communications from Pinnacle

Learn about the channels Pinnacle relies on to communicate with our clients.

What Additional Security Features Does Pinnacle Provide?

Beyond the security of all Pinnacle systems and technologies, there are some very simple ways that Pinnacle clients can monitor their accounts to be sure they are free of fraud.

Tips on Reporting Fraud

Report a Lost or Stolen Debit/Credit Card

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

How to Report Identity Theft

Read this for steps you should take immediately.

How to Obtain Your Free Credit Report

Here's how to get a free copy of your credit report once every 12 months.


Protecting your Privacy


Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud


Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Trusteer Rapport

An additional layer of protection for your computer that works alongside anti-virus and firewall to safeguard your sensitive information.