Fraud and Security
How Pinnacle Protects You
Pinnacle and Trusteer Rapport
Trusteer Rapport will not be supported in Tennessee after Dec. 31, 2018. Instructions for uninstalling the software are available here.
What Additional Security Features Does Pinnacle Provide?
Beyond the security of all Pinnacle systems and technologies, there are some very simple ways that Pinnacle clients can monitor their accounts to be sure they are free of fraud.
How Secure are My Accounts?
Pinnacle places the highest importance on protecting our clients’ funds and information. Read this for information on how we accomplish that.
Secure Communications from Pinnacle
Learn about the channels Pinnacle relies on to communicate with our clients.
Does Pinnacle Share My Personal Information?
Financial services firms like Pinnacle choose how to share clients’ personal information, but federal law gives consumers the right to limit some of how your information is shared. Read about your rights here.
Tips on Reporting Fraud
How to Report Identity Theft
Read this for steps you should take immediately.
Report a Lost or Stolen Debit/Credit Card
If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.
Finding a Legitimate ID Theft Protection Service
Depending on the services you want, you should be able to discover an option that fits your needs and your budget.
Fraud and Security Alerts
Schemes, scams & fraud on the rise during the COVID-19 pandemic
Beware of These SBA and Pandemic Stimulus Scams
Do I need to put the full year “2020” on my checks and documents?
Protecting your Privacy
Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.
Stop Email Fraud
Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.
Trusteer Rapport
Trusteer Rapport will not be supported in Tennessee after Dec. 31, 2018. Instructions for uninstalling the software are available here.