Fraud and Security Fraud and Security

Tips on Reporting Fraud

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Report a Lost or Stolen Debit/Credit Card

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

DEBIT Cards
Nashville Knoxville
615.744.3700 865.766.3190
   
CREDIT Cards
Toll-Free  
800.248.9600  

These numbers are available 24 hours per day, 7 days per week. You will be connected to a live person who will be able to help you immediately.

During business hours: Pinnacle associates will turn off your card, determine any unauthorized transactions and order you a replacement.

After business hours: Follow the instructions on the automated system to have your card deactivated. Please call us back during business hours so we can determine any unauthorized transactions and order you a replacement.

Tips on Reporting Fraud

Report a Lost or Stolen Debit/Credit Card

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

How to Report Identity Theft

Read this for steps you should take immediately.

How to Obtain Your Free Credit Report

Here's how to get a free copy of your credit report once every 12 months.

READ MORE ABOUT REPORTING FRAUD

Protecting your Privacy

Privacy

Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud

Email

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Trusteer Rapport

An additional layer of protection for your computer that works alongside anti-virus and firewall to safeguard your sensitive information.