Client Stories

Client Stories

“I can’t say it enough. The people are super responsive, always pleasant to deal with and make us feel like we’re their most important client. Any need I’ve come up with, they’ve had a plan and a way to meet it. I can always get them on the phone immediately, and they’re looking to help. Pinnacle is the perfect bank partner.”

Bartley Burnette

Jack Ward & Sons Plumbing in Nashville, TN


Church Childcare

When Church Child Care wanted to serve more kids and create more jobs, they turned to Pinnacle for help. Now they finally have a second building – directly across the street from the first – that will allow them to take in more children and give them more places to play with a full gym and recreation spaces.


“Keely kept us on track and made sure all our i’s were dotted and t’s were crossed. If it hadn’t been for her, I’m not sure we would have seen it through. She was willing to go to bat for us when other banks wouldn’t.”

Stephen Apking

Hexagon Brewing in Knoxville, TN


Mako Medical

Nobody seemed to believe Mako Medical would make it past startup. But a conversation with the people at Pinnacle changed everything. Saving more than $100,000 a month in debt service gave them the rocket fuel they needed to grow, and they soon racked up awards and broke records in their industry.


“Jimmy is an aggressive problem solver who works hard to meet needs. I am always confident that if there is a solution, he will find it.”

David Bowers, Jr.

Chattanooga, TN


“[Dennis] answers the phone before three rings and says, ‘Hello, Cindy.’ Can’t get better service than that.”

Cindy Ludlow

Gardner Construction in Mt. Juliet, TN