Client Stories

Client Stories

Jack Ward & Sons Plumbing

Jack Ward & Sons Plumbing

Jack Ward & Sons Plumbing had the same banking partner for 50 years. So what made them uproot their finances and move to Pinnacle? The connections, both personal and business, were unbeatable - and they paid off almost immediately.


“With Mary, you work with the person who makes decisions. She comes in talking about your business and puts herself in your seat to see what you need. Mary can look past the balance sheet and financial statements to see the people she’s dealing with ... She is my super banker.”

Danny Rowland

Navy Yard Industrial Campus in Charleston, SC


Hexagon Brewing

A brewery can be tricky to get off the ground without the right financial partner. That's why the founder of Hexagon Brewing went with Pinnacle. He chose a financial advisor who knew the business and knew how to get around the roadblocks.


“They’ve been an amazing resource and an amazing help for me ... It’s not just about business. It becomes a personal relationship. And that’s really important.”

Connie Blalock

GloryBeans CoffeeHouse in Albemarle, NC


United Propane Gas

United Propane Gas

The Small brothers knew where they wanted to take their company, but couldn't find a bank that understood the business. No one bothered to get to know them, and bureaucracy stood in place of partnership. That changed when they traded the big, national firms for the feel of a hometown bank.


“I can’t say it enough. The people are super responsive, always pleasant to deal with and make us feel like we’re their most important client. Any need I’ve come up with, they’ve had a plan and a way to meet it. I can always get them on the phone immediately, and they’re looking to help. Pinnacle is the perfect bank partner.”

Bartley Burnette

Jack Ward & Sons Plumbing in Nashville, TN