“Steve listens to me when I have questions, offers personalized solutions, always follows through on his commitments.”
Ken Mabe
Roanoke, VA
“We moved our accounts from a large national bank to Pinnacle. It has been the best banking experience of my career. I have had the same wonderful relationship manager the whole time I have done business with Pinnacle, and when I go into the branch, the same people are always there and greet me by name.”
Warren Melamed DDS, President
Oral Health Management/Embassy Dental
“Pinnacle Bank employees ALWAYS greet me with a smile and can't wait to help me with whatever I need. Enthusiasm, patience, good listening skills and a 'can-do' attitude seem so rare these days, except at Pinnacle.”
Karin Waterman
“I truly chose the right bank and bank associate in Allie Tompkins. I’m not sure if they teach you that customers are number one, but you give me first rate service every time. You make me feel like I own the bank!”
Robin Rabatin
“Pinnacle really is THE standout super star when it comes to service. I’m a fan of Gina Scott’s, but what I enjoy and appreciate is how she feels she’s only a representative for what Pinnacle does for the community.”
Judith Soffiantino
ImagineNew
“I wanted to tell you how grateful I am to call Pinnacle and talk to a live person, to always have my calls or emails returned promptly and to always be given complete and accurate information the first time I ask.”
