Client Stories

Client Stories

United Propane Gas

United Propane Gas

The Small brothers knew where they wanted to take their company, but couldn't find a bank that understood the business. No one bothered to get to know them, and bureaucracy stood in place of partnership. That changed when they traded the big, national firms for the feel of a hometown bank.


“I can’t say it enough. The people are super responsive, always pleasant to deal with and make us feel like we’re their most important client. Any need I’ve come up with, they’ve had a plan and a way to meet it. I can always get them on the phone immediately, and they’re looking to help. Pinnacle is the perfect bank partner.”

Bartley Burnette

Jack Ward & Sons Plumbing in Nashville, TN


Church Childcare

When Church Child Care wanted to serve more kids and create more jobs, they turned to Pinnacle for help. Now they finally have a second building – directly across the street from the first – that will allow them to take in more children and give them more places to play with a full gym and recreation spaces.


“Keely kept us on track and made sure all our i’s were dotted and t’s were crossed. If it hadn’t been for her, I’m not sure we would have seen it through. She was willing to go to bat for us when other banks wouldn’t.”

Stephen Apking

Hexagon Brewing in Knoxville, TN


“Jimmy is an aggressive problem solver who works hard to meet needs. I am always confident that if there is a solution, he will find it.”

David Bowers, Jr.

Chattanooga, TN


“[Wendy] cares and takes ownership. I spent over 30 years in banking, and I would hire this person!”

Edward Sulem

Myrtle Beach, SC