Fraud and Security Fraud and Security

Security Threats

Popular mSpy Smartphone Parental Control App gets Hacked

Wednesday May. 20, 2015

Brian Krebs of KrebsOnSecurity, who broke the Target and HomeDepot data breach stories, noted a large trove of client personal data has been allegedly taken from app maker mSpy and posted on an anonymous network file sharing system called TOR (The Onion Router). Here are some tips on how to protect yourself.

Merchants: PoSeidon malware targets point-of-sale systems

Friday Apr. 03, 2015

A new Trojan virus program is targeting point-of-sale (PoS) terminals to steal credit card data. The payment card-stealing malware, "PoSeidon," is designed to steal credentials specifically for the widely used LogMeIn application.

Consumer Alert: Beware of Turbo Tax Scams

Friday Feb. 13, 2015

Intuit, Turbo Tax’s parent company, has announced three different email scams that are aimed at Turbo Tax customers.

Business Email Compromise Scams Target Sophisticated Businesses

Friday Feb. 13, 2015

The FBI recently identified an uptick in Business Email Compromise (BEC) scams targeting legitimate businesses. These are sophisticated scams that use the name and correct email address of a current employee to “legitimize” the request. The criminal is able to gain access to a company network and steal money with the help of an unwitting accomplice, an employee who is fooled into submitting a wire request with the fraudster as the beneficiary.

Be Smart with your Smartphone Security

Thursday Jun. 26, 2014

Mobile malware continues to evolve infecting phones using tricks hackers once used on PCs. US and UK Smartphone users are being actively targeted by crooks, locking up their phones through encryption methods and demanding a ransom to unlock them. This mobile Trojan malicious software is called Svpeng and originally evolved in Russia.

Heartbleed Bug FAQ

Thursday May. 01, 2014

The Heartbleed Bug is a vulnerability in the encryption used to secure many websites, putting information, including passwords, credit card information and emails, at risk. Find out how you can help protect yourself.

Merchants: Visa Malware Alert

Tuesday Mar. 18, 2014

Visa has become aware of a variation of payment card-stealing malware referred to as “Chewbacca,” which targets merchant point-of-sale systems. Here are some ways you can protect yourself.

Merchants: MasterCard Phishing Scam

Tuesday Mar. 18, 2014

MasterCard is reporting a scam where merchants are receiving an automated message advising that they have been locked out of their account.

New Tax Scam

Monday Feb. 24, 2014

Fraudsters know that nearly everyone is working to file their taxes by April 15. They're using that knowledge to scam taxpayers out of more money. Find out how.

New Twist On Tech Support Scam

Thursday Jan. 23, 2014

The FTC announced a twist on an old scam: phone fraud paired with a new angle--unsolicited (and fraudulent) tech support services with “follow-up calls” offering a refund on the bogus, unprovided services. The crooks collect bank or credit card information offering to provide a refund for services that never actually occurred.

Phone Credit Phishing Scams

Tuesday Dec. 31, 2013

Many people are receiving phone calls or text messages offering a credit on their phone carrier's account. These are phishing scams targeted at collecting personal information.

Small Business Scam Solicitation

Friday Aug. 16, 2013

Fraud and scams come in a variety of forms, some even through the US Postal Service. Recently, crooks are resorting to posing as the government, requesting documentation and forms from small businesses and a $125 "processing fee" along with your business information.

BillPay Email Scams

Monday Mar. 04, 2013

A number of Pinnacle clients recently reported receiving false emails about adding a new biller to their Online BillPay service - some clients reported that these emails contain links to fraudulent websites. These emails do not appear to be targeted specifically at Pinnacle clients.

FTC Warns Small Businesses About Email Scam

Monday Jan. 14, 2013

The Federal Trade Commission is warning small businesses that an email with a subject line "Notification of Consumer Complaint" is not from the FTC.

High Yield Investment Plan Scams on the Rise

Thursday Jan. 03, 2013

Since December 2012, we've seen a heightened number of High Yield Investment Programs (HYIPs) being solicited to Pinnacle clients and friends. HYIPs are unregistered investments created and touted by unlicensed individuals. Many operate as Ponzi schemes.

Targeted Debit Card Fraud Attempt

Friday Dec. 07, 2012

There are lots of scams out there. If you recently received an automated phone call asking for your account number and PIN, it was not from Pinnacle.

Scam Targets Seniors Social Security Payments

Wednesday Sep. 26, 2012

According to CNN Money, in a new scam targeting seniors and the disabled, identity thieves are fraudulently rerouting Social Security benefits to their own bank accounts and prepaid debit cards.

Fighting Spam and Malware on Facebook

Friday Sep. 07, 2012

A free app called MyPageKeeper designed by doctoral students at UC Riverside monitors your Facebook account for viruses, spam, and other types of malware.

Tips on Reporting Fraud

How to Report Identity Theft

Read this for steps you should take immediately.

Report a Lost or Stolen Debit/Credit Card

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

Finding a Legitimate ID Theft Protection Service

Depending on the services you want, you should be able to discover an option that fits your needs and your budget.


Protecting your Privacy

Does Pinnacle Share My Personal Information?

Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud

[Webinar] How to Avoid Email Scams

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Guard Yourself Against Online Fraud

An additional layer of protection for your computer that works alongside anti-virus and firewall to safeguard your sensitive information.