Fraud and Security Fraud and Security

Security Threats

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Merchants: MasterCard Phishing Scam

MasterCard is reporting a scam where merchants are receiving an automated message advising that they have been locked out of their account. This appears to be a phishing inquiry for individuals to provide the fraudsters their 16 digit account number. The phone number linked to these calls is (813) 320-0930.

Protecting your Privacy

Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Trusteer Rapport will not be supported in Tennessee after Dec. 31, 2018. Instructions for uninstalling the software are available here.