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SECURITY THREAT

BillPay Email Scams

All banks and their clients can be targets of phishing emails. Pinnacle clients called in recently about a bill payment message addressed from "PNC Bank." Pinnacle Financial Partners is not affiliated with PNC Bank and does not believe at this time these were specifically targeted at our clients. However, these are our top three tips to recognize phishing emails:

  1. Know that clicking hyperlinks and attachments from unknown sources can corrupt your PC. You can help protect your maching by using updated Internet Security and Antivirus software. In this case, the email wasn’t from a known source affiliated with PNC Bank.
     
  2. Does the activity described match your own or what you would have expected? If not, pick up the phone and call your trusted contact (not the number given in the email). Likely the bill payment entry described doesn’t match actual activity if you check your online banking.
     
  3. Understand how to decipher hyperlinks by hovering over the link without clicking to see where its being redirected. 

Pinnacle assembled a short webinar to help you understand how to detect and deter these sorts of attacks. Click here to read the article or watch the short webinar.

Remember: Pinnacle will never contact you and ask you to provide sensitive information about yourself or your account.

Tips on Reporting Fraud

Report a Lost or Stolen Debit/Credit Card

If you believe your Pinnacle debit or credit card is lost or stolen, call us immediately.

How to Report Identity Theft

Read this for steps you should take immediately.

How to Obtain Your Free Credit Report

Here's how to get a free copy of your credit report once every 12 months.

READ MORE ABOUT REPORTING FRAUD

Protecting your Privacy

Privacy

Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud

Email

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Trusteer Rapport

An additional layer of protection for your computer that works alongside anti-virus and firewall to safeguard your sensitive information.