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Protect Yourself from Identity Theft this Holiday Season

About this time each year, you probably make a list of gifts that you need to purchase for friends and family. Unfortunately, credit card fraud is a reality in today’s economy. 

According to a recent Gallup Poll, nearly 70 percent of Americans frequently worry about identity theft, 62 percent worry about having a computer or Smartphone hacked, and more than a quarter of Americans reported that they or someone in their household had personal financial information stolen in the last year by computer hackers who targeted retailers.

It is important to stay alert when it comes to your identity while shopping both online and in the actual store. Here are some tips to help protect you from identity theft:

  • Keep all receipts and confirmation numbers for online and in-store purchases. It is also important to routinely check your bank and credit card statements for suspicious purchases or other fraud activity.
  • Set up alerts. Many banks now offer alert and notification tools to notify you with a text or email when there is activity in your account.
  • Use anti-virus software regularly. Cyber criminals are constantly developing new viruses to hack into our devices. To ensure your computer is protected from the latest threats, make sure your anti-virus security software is up-to-date and configure it to update automatically.
  • Shop on secure websites. Look for the SSL certificate to ensure the site is protected. Also, try to make purchases only on sites where the URL starts with https:// and has a padlock icon.
  • Keep your passwords secure. Use different passwords for each of your online accounts, and change each password often throughout the holiday shopping season. In addition, you want to create strong passwords and keep them in a secure location.
  • And finally, think before you click that link. The email promising a really good deal could be a clever phishing attempt. Phishing attempts can come in email messages, websites links and even phone calls. They are designed by cybercriminals to install malicious software on your computer so they can steal personal information and ultimately steal your money.

For more tips, visit the Fraud and Security section in the Pinnacle Learning Center at

Protecting your Privacy

Federal law gives consumers the right to limit some of how your personal information is shared. See how Pinnacle protects your personal data.

Stop Email Fraud

Pinnacle developed a list of the Super Six questions you can ask yourself to help determine the legitimacy of any email.

Trusteer Rapport

Trusteer Rapport will not be supported in Tennessee after Dec. 31, 2018. Instructions for uninstalling the software are available here.