Pinnacle Offices Reopening

Welcome Back

For office appointments, closures and other pandemic response information, please visit

As our communities have begun to reopen and vaccine progress continues, we have reopened our lobbies to fully serve you.

As always, you can continue to use our drive-thru service. We also have online and mobile banking options to take care of most of your needs. 

Our Client Service Center is also ready to serve your needs by phone.

Thank you for your loyalty and patience during this difficult time.


What to Expect When Visiting a Pinnacle Office

You are welcome to visit us inside to conduct your business. Before you go, you should know what to expect.

We kindly ask you to consider these questions.

Within the last 14 days, have you had:

  • a fever, cough or shortness of breath?
  • close contact with anyone who has a positive COVID-19 test?
  • close contact with anyone who has symptoms of COVID-19?

If so, please do not visit us in person or at our drive-thru.

If you are not sick but are caring for someone in a high-risk group, please consider using our drive-thru instead of the lobby.

If you come inside, we ask for your cooperation in following these health and safety guidelines.

Masks are strongly recommended for anyone who has not had the COVID vaccine. 
We believe that masks are one of the best ways to reduce the risk of community spread. Our associates who have been fully vaccinated, meaning they are two weeks beyond their final dose, are not required to wear them but may choose to depending on their individual comfort level or risk factors. 

Associates and clients who have not been fully vaccinated are strongly encouraged to wear masks when inside our offices. 

If you choose to wear a mask inside, we may also ask you to briefly lower it:

  • When you enter, for security reasons (this is a bank, after all)
  • For a brief moment during your transaction so we can know it’s really you

Help us stop the spread of germs.
We have hand sanitizer stations available in every office. We use them and ask that you do, too.

We’ve done what we can to preserve the open and welcoming feeling we like to provide, balanced with some simple, common-sense safety precautions to keep each other safe and ensure everyone feels comfortable and safe in our offices. You can still expect a personal and friendly experience.

“Kindness and consideration cost nothing but
mean everything to someone who needs it.”

Reopened Offices

All Pinnacle offices are fully reopened.

You can use our Location Search to find the office closest to you. 

For an up to date list of offices that are closed due to COVID-19 exposure, visit our Pandemic Response page

All offices are still offering drive-thru service. Our Client Service Centers are also open and ready to serve your needs by phone.

If you can't or don't want to visit in person, we have online and mobile banking options to take care of most of your needs.