Hurricane Irma Information and Updates

News Releases

News Releases

Hurricane Irma Information and Updates

Updates are time stamped, with the latest at the top.
September 08, 2017


This page will serve as the primary source of news and updates about how Hurricane Irma and its aftermath affect Pinnacle, its clients, associates and offices. 

Remember: If the storm affects your ability to do business in your normal office, you can use Online Banking, mobile banking, remote deposit and other services that allow you to do your banking from home, work or anywhere else.

If you have urgent banking needs, we have a special 24-hour call center that will remain open during the storm at 1.844.860.0090.



Wednesday, Sept. 13 - 9:01 a.m. ET

All locations are open for normal business hours today. Thank you for your patience while we worked through issues related to the storm.



Tuesday, Sept. 12 - 9:02 a.m. ET

The following location will be closed on Tuesday, September 12:

  • Hilton Head Wexford: 1000 William Hilton Pkwy F4, 29928
    (The island is still under a mandatory evacuation.)

The following location will have a delayed opening on Tuesday, September 12, opening at 11 a.m. ET:

  • Johns Island: 2753 Maybank Highway, 29455

The Greenville office at 1111 Augusta Street, 29605 will open as soon as electricity is restored.


Monday, Sept. 11 - 12:50 p.m. ET

Due to deteriorating weather conditions in Upstate South Carolina, all offices in the area will close at 2 p.m. ET today. That includes:

  • Greenville McBee Avenue: 550 E McBee Avenue, 29601
  • Easley Calhoun Memorial Highway: 6602 Calhoun Memorial Highway, 29640
  • Spartanburg East Main Street: 531 East Main Street, 29301
  • Mauldin East Butler Road: 787-H East Butler Road, 29662
  • Greer West Wade Hampton: 530 West Wade Hampton Boulevard, 29650
  • Greenville Laurens Road: 2451 Laurens Road, 29607
  • Greenville Augusta Road: 1111 Augusta Road, 29605
  • Greenville Pelham Road: 3900 Pelham Road, 29615



Friday, Sept. 8 - 3:37 p.m. ET

While it's still too early to know the exact point of impact, it's not too early to start preparing. We are monitoring the storm as it develops and readying necessary plans to protect our clients, associates and offices.

South Carolina

  • The Meeting Street office in Charleston (134 Meeting Street, 29401) closed at noon ET today at the request of the building owners so that they can prepare all of their properties for the storm.
  • All South Carolina coastal offices will be closed on Monday, September 11. That includes:
    • Myrtle Beach Grissom: 3751 Robert M. Grissom Parkway, 29577
    • Surfside Beach: 3064 Dick Pond Road, 29588
    • North Myrtle Beach: 710 Highway 17 North, 29582
    • Hilton Head Wexford: 1000 Williams Hilton Parkway, 29928
    • Murrells Inlet: 11975 Highway 17 Bypass, 29576
    • Charleston East Bay: 291 East Bay Street, 29401
    • Charleston Meeting Street: 134 Meeting Street, 29401
    • Charleston W Ashley Old Towne: 1503 Old Towne Road, 29407
    • Charleston James Island: 329 Folly Road, 29412
    • Mt. Pleasant Johnnie Dodds: 530 Johnnie Dodds Boulevard, 29464
    • Mt. Pleasant Coleman Boulevard: 602 Coleman Boulevard, 29464
    • Mt. Pleasant Park West: 3305 South Morgans Point, 29466
    • Charleston Savannah Highway: 802 Savannah Highway, 29407
    • Johns Island: 2953 Maybank Highway, 29455
    • North Charleston: 8420 Dorchester Road, 29420
    • Goose Creek: 597 Old Mount Holly Road, 29445
    • Summerville: 203 North Main Street, 29483
    • Moncks Corner: 337 East Main Street, 29461