How To: Set up Balance Alerts

Within Pinnacle’s online banking system, account activity alerts can notify you when your balance drops below a certain level, a check clears or a deposit is made. This feature allows you to avoid unnecessary service charges, ensure transactions are processed and be notified of unusual activity on your accounts.

Here’s how to set them up:

  1. Log into online banking at www.pnfp.com. If you do not currently use Pinnacle’s online banking, you can find more information and enroll here.
  2. Choose the “Notify Me Alerts” tab.
  3. Determine the alerts that work best for you. You can receive a notification on a number of different activities. We’ve provided a description of the alerts available. 

Alert

Description

Account Balance

Receive a notification at regular intervals containing the amount of the current account balance.

Account Overdrawn

Receive a notification when the account has been overdrawn.

Balance > $

Receive a notification when the account's balance is above the specified amount. The balance information is based on the account's current (ledger) balance.

Balance < $

Receive a notification when the account's balance is below the specified amount. The balance information is based on the account's current (ledger) balance.

Check #(s) Cleared

Receive a notification when the specified checks clear on the selected account.

Deposit Made > $

Receive a notification when a deposit over a specified amount is made on the account.

Transaction > $

Receive a notification when any transaction over the specified amount is made on the account.

Questions? Simply contact any Pinnacle office or our Client Service Center at 1.800.264.3613.


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