“Your confident, friendly and professional manner always reminds us that we really do have the best financial partner anywhere! The word ‘bank’ seems so small and inappropriate; I guess that's why you don't use it.”
John Chandler PRO STAGE GEAR
“I wanted to tell you how grateful I am to call Pinnacle and talk to a live person, to always have my calls or emails returned promptly and to always be given complete and accurate information the first time I ask. When you are a business with an accounting department of two people operating a subsidiary in another state and a parent company in another country, you need all the help you can get.”
Renee Emrick O-Flex Group, Inc.
“I’ve done business with a lot of banks. My companies have completed around 2,000 real estate transactions. I have never seen a bank so expertly run and with such wonderful one-on-one customer service as Pinnacle Bank here in Tennessee.”
Jared Cullop, President of Marketing Services VPI Business Advisors
"Currently, James and I have accounts with four other banks with both national and local operations. None of the customer service we receive at any of these banks comes close to our consistent experience with Pinnacle’s Brande Thomas (we are getting really spoiled). She also totally impressed our business partners. This has been fun to watch because they are investors and have a strong relationship with another bank, but even they said they don't get that kind of service there."
Shawn Pelletier, Senior Account Director Express Scripts, Inc.
“When we decided to move our business accounts from another bank, I expected more than a little agony during the transition process. However, the staff at Pinnacle made the move much easier than I imagined. Not only have we streamlined our banking processes, we’re saving money with lower bank costs. Working with the employees at Pinnacle is always a pleasure; they are very responsive and willing to go the extra mile to ensure that our needs are met.”
David A. Zaczyk, CPA, Controller PME Communications