“Pinnacle has realized what a lot of banks have forgotten – banking is a people business. Everyone I’ve worked with at Pinnacle has been extremely knowledgeable and treats me like a person, not an account number.”
Bob West, President RE West, Inc.
“I haven’t previously seen a bank that’s so customer oriented. We’ve got banks in three states, and I’ve never been so impressed. Their customer service is great, they’re so helpful, and I’ve never seen such customer orientation.”
David McCormick, Owner Ernest Tubb Record Shops
“I set up Apple Pay yesterday on both my Pinnacle debit cards. Because I set them up for my phone and my Apple Watch I had to make four verification calls, which was a simple process and easy to do. I just got finished using Apple Pay at Whole Foods, and it was great.”
“As a new Pinnacle client I would like to express how well I was received at the Donelson Office, where I met with Amy Charles and Tami Smotherman. Ms. Smotherman made me feel very welcome as a client, and I was most impressed with her knowledge of your products. Having been in the banking business for 25 years, I believe I am uniquely qualified to recommend Pinnacle and particularly this office to former clients/customers.”